Shipping policy
SHIPPING POLICY
1. Order Processing
- Orders are typically processed within [X] business days (excluding weekends and holidays). Delays may occur during high-volume periods or due to unforeseen circumstances.
2. Shipping Methods & Delivery Times
- We offer [Standard Shipping, Express Shipping, etc.] via [Carrier Name(s)].
- Estimated delivery times vary by location and shipping method selected. Standard delivery within Belgium generally takes [X-Y] business days, while international shipping may take longer.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and chosen shipping method. Any applicable duties or customs fees for international orders are the customer’s responsibility.
4. Order Tracking
- Once your order ships, you will receive an email with a tracking number. Please allow 24 hours for the tracking information to update.
5. Undeliverable Packages
- If a package is returned to us due to an incorrect address or delivery failure, we will contact you to arrange re-shipment. Additional shipping fees may apply.
6. International Shipping
- Delivery times and costs for international orders vary by destination. Buyers are responsible for any import taxes, customs duties, or additional fees levied by the destination country.
7. Damaged or Lost Shipments
- If your order arrives damaged or is lost in transit, please contact us immediately at [your contact email].
- We will work with the carrier to file a claim and resolve the issue as quickly as possible.
8. Contact Us
If you have questions about shipping, please get in touch:
- Email:
info@nur-aya.nl